Privacy Policy
 

Cancellations

I do not charge for appointments cancelled 24 hours in advance. Cancellations after this time will be charged at the full rate.

Hours

I offer appointments 10.00-16:00, Monday to Friday. Evening and weekend appointments may be arranged at a surcharge.

PRIVACY NOTICE: HOW YOUR INFORMATION WILL BE PROCESSED

Data controller: Erica Sturdy

The Information Commissions Office is the supervising authority for data processing and the organisation with whom an independent SLT is legally bound to be registered. Your data will be held securely according to current GDPR legislation.

What is the purpose of collecting your personal information?

To provide Erica Sturdy, Speech & Language Therapist, with sufficient information to manage your case and provide you with personalized care. The only information processed is that which is relevant to your coaching needs or Parkinson Voice Therapy.

What information is collected and held about you?

Only information which is relevant to managing coaching needs e.g. your contact details, your aspirations for the session exam and details relating to LAMDA examinations.

For Parkinson clients information collected and held about you will also include relevant medical history, date of birth, assessment forms, case notes, audio & video files (with your consent), communication history, communication environment (this might include who you communicate with regularly, your work and your interests).

Financial records (e.g. information required by the HMRC).

With whom might your information be shared?  (only relevant to Parkinson Clients) 

In order to fully manage your case in your best interests, it is sometimes important for liaison to take place with certain other professionals who care for you, e.g. your GP, Consultant, Occupational Therapist, Physiotherapist, Nursing and Care Staff, Health Care Worker, Case Manager, etc. Your information will never be shared with anyone other than these professionals.

How would information be shared on your request?

Should you wish any information (e.g. reports) to be shared with a third party, you must provide a request in writing in advance.

How is your information collected? (only relevant to Parkinson Clients)

Information relevant to your care will be collected about you from yourself, relevant family and carers and other professionals involved with you.

How long will your information be stored for? 

Speech & Language Therapists are bound by professional standards to keep your data for 8 years, apart from financial data which must be kept for 6 years in line with HMRC regulations.

How will your data be stored?

Your data will be stored securely. Paper based information is stored in a locked filing cabinet and electronic information is stored in encrypted files. 

What are your rights?

You can access the data/information held on you by A Sturdy Voice.

You can rectify inaccuracies in the information at any time.

You can request to erase personal information.

You can withdraw consent to information being processed at any time.